FAQ

Shipping time

In stock items are shipped within 3-5 business days after they are ordered. All orders are shipped via USPS First Class Mail or Priority Mail. 

Shipping cost

Shipping cost varies based on the item purchased and how many items in your order. Shipping cost will always be calculated at checkout.

 

Do you ship outside the US?

We happily ship worldwide. Shipping cost will vary based on location. Please email info.botanicbutterfly@gmail.com to inquire about shipping cost to your location.

 

Returns

For information about returns, please refer to our Returns page.

 

Help with order

Please email info.botanicbutterfly@gmail.com for all questions about orders. 

 

Policies

We are not responsible for any lost or delayed packages. If your package is lost by mail carrier, please email us and a claim will be started with USPS to receive a refund for you.